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Technical Support with Czech

  • Company name or name of the person in charge: Laura Brooks
  • Job vacancy: Technical Support with Czech
  • Number of vacancies: 2

For my Client, an International company based in Wrocław, Poland I'm looking for candidates for the possition of Technical Support

Job Description:

  • perform general tier 1 & tier 2 Help Desk duties,
  • maintain and monitor trouble tickets,
  • triage trouble tickets as necessary according.

Qualifications:

  • excellent communication skills in Czech,
  • good  level of English,
  • solid understanding of computer hardware/software,
  • familiarity with Exchange Administration tools, Active Directory Administration,
  • strong understanding of Operating Systems: Mac OS, Windows XP/Vista/7,
  • Microsoft Office Suite 2007/10/11 (Mac & PC)
  • basic understanding of TCP/IP and networking technologies,
  • strong Customer service focus,
  • excellent communication skills,
  • passion to learn new concepts, technologies  and processes.



Laura

10 years ago

Tags: flag-pl Student Jobs Wroclaw, Wroclaw, Poland

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