Technical Support with Czech
- Company name or name of the person in charge: Laura Brooks
- Job vacancy: Technical Support with Czech
- Number of vacancies: 2
For my Client, an International company based in Wrocław, Poland I'm looking for candidates for the possition of Technical Support
Job Description:
- perform general tier 1 & tier 2 Help Desk duties,
- maintain and monitor trouble tickets,
- triage trouble tickets as necessary according.
Qualifications:
- excellent communication skills in Czech,
- good level of English,
- solid understanding of computer hardware/software,
- familiarity with Exchange Administration tools, Active Directory Administration,
- strong understanding of Operating Systems: Mac OS, Windows XP/Vista/7,
- Microsoft Office Suite 2007/10/11 (Mac & PC)
- basic understanding of TCP/IP and networking technologies,
- strong Customer service focus,
- excellent communication skills,
- passion to learn new concepts, technologies and processes.
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