Reception / Marketing / Business Administration / Hospitality Hotel Internship (Accommodation + food included )

Company description: Our collaborator is a well-known designer hotel in the centre of Sevilla. The hotel has a perfect location in the centre of Seville in front of the Cathedral and a couple of minutes away from the shopping streets. Are the rooms are luxurious and fully equipped. The company is now looking for interns for different positions like the reception, marketing / communications, business administration, PR, reservations, kitchen, rooms division, maintenance and waiters. During this internship you will learn a lot of new skills about organization, responsibility and marketing. The working environment is also very international so you will be able to improve your language skills.

Working hours:
40 hours per week

Requirements:

All the positions require fluent English. The other requirements are depending on the positioning, so for each position the requirements which are needed will be indicated.

Benefits (for all the placements): 
- Housing in the city Centre of Seville
- Meals
- Training day

Reception:
This position requires Spanish language B2 level.
- Check guests in and out
- Basic concierge assistance
- Plan and organize group arrivals
- Assist in cash advances, exchange money, check guest folios
-Commercial information to customers 

Marketing / Communication:

-Sales Kits-DHL and normal mail
-Developing Markets
-Preparing business trips (brochures, business cards, appointments, hotel bookings)
-Travel Industry Programs- Site Inspection Protocols- Knowledge and assistance to important meeting

-Follow up calls

-Spanish B1

Reservations

-Day to day processing and input of group reservations while following hotel reservations policy-
-Maintaining a positive selling approach to maximize yield in both occupancy and rates
-Liaising with other departments to prepare for a groups arrival
-Assisting the front office with the closing of accounts
-Answering all calls promptly in a courteous and efficient manner
-Ensuring all reservations are accurately carried out within the same working day
-Assisting in the front office as required, especially with guests checking in and checking out

Public relations and customer care:

-Good level of Spanish-Right kind of attitude  Journalism position: - Studying journalism- Good level of Spanish 

Kitchen

-Gastronomic restaurant
-Marina/ Seafood and casual dining
-Main Kitchen
-Off-site Catering
-Pastry

Rooms division
This position requires Spanish language B1 level.

-Executive Housekeeping and Front Office
-Manages the general operation of the Front Office e.g. Reception, Reservations, Concierge etc.
-Directly reporting to the General Manager or the Deputy Manager
-Spot checking of hotel rooms to ensure standards
-Authorizing all leave schedules
-Ensuring control of expenditures as well as budgets set
-RDM attends weekly executive and sales meetings as well as the General Manager’s briefings with Front Office and Housekeeping

Maintenance

-Electrical accessory replacements and repair and wiring
-Air conditioners must also be cleaned or replaced regularly
-Complete daily rounds, checking on basic hotel accommodation and identifying and reporting any problems
-Overseeing the property grounds, public areas and the hotel’s guest rooms. Preventative maintenance must be performed to prevent breakdowns in hotel accommodation

Cocktail bar
-Shaking cocktails
-Serving the guests 

Graphic Design

You should have studied graphic design for this position.

-UX/UI design

-Responsive design

-Designing newsletters and menus for restaurants 

Accounting position

- Accounting management

- Invoicing and collecting payments

- Following payments

- Problem solving