Order to Cash Assistant

This function reports to Stream Supervisor and will be responsible for execution of operational O2C activities: Including Billing, Reference Data and Payment Application query resolution. Ensuring the accuracy and timeliness of services delivery to the Markets is in accordance with Service Level Agreements as agreed and signed. Support Total Service Quality levels to the Stakeholders, adhering to Experience to Experience standardisation.

Learn and work on execution of OTC plans and objectives in line with NBS Centre strategy.
To learn and execute accurately and timely daily activities and functions in the stream, including:
Billing - generation of billing documents, the correct posting to customer accounts and the generation of billing outputs.
Generation of manual billing documents when required;
Reference Data - setup and maintenance of all data impacting O2C Processes;
Perform periodic activity relevant review's with Senior Executive/Stream Supervisor (level dependent);
Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
Analyse and check KPIs on quality of services;
Participate in KPI trends, root cause analysis of mistakes/errors and problem solving;
Execute identified business and internal controls of O2C processes;
Ensure compliance with Nestlé standards in all executed activities.

Direct integration in the world's largest food company.

We are looking for:

Master degree in Accounting/ Finance/Economics or benefits but not essential;
Spanish + English fluency. Any other language would be a plus;
Prior working in SSC environment an advantage;
OTC and/or Cash Collections experience until 2-3 years.