GERMAN SPEAKING CONTENT MODERATOR

Our client in sunny Lisbon is looking for a German speaking Content Moderator for their new client.
Their client is the leading destination for short-form mobile video and their mission is to inspire creativity and bring joy. This is one of the most popular social media video app for creating and sharing short lip-sync, comedy and talent videos. Launched in 2017 a Chinese developer, the application (iOS and Android) allows users to create short music and lip-sync videos of 3 to 15 seconds and short looping videos of 3 to 60 seconds. The platform is currently available in over 150 markets across Asia, Europe and America, hitting one billion downloads globally. 

Responsibilities:

• Reviewing content (videos, image, text and audio) in accordance with the company’s processes and policies;
• Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;
• Liaising with the company’s internal teams to ensure user and brand safety;
• Able to provide services on a 24/7 shift rotation;
• Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.

Requirements:

• Fluency in written and spoken German and English.
• Customer orientation
• Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism.
• Teamwork - Passion for teamwork.
• Planning & Organization - Ability to be multitasking to achieve goals personal and team ones
• Communication - Excellent verbal and written communication.
• Resistance and Autonomy - Demonstrate adaptability to the working environment and autonomy.
• Availability - Flexibility - Work in rotary schedule 24/7.