Customer Care Agent with high level of German

If you have experience in customer service and are a German speaker, we want to meet you! This job will allow you to develop yourself as a professional in a leading and innovative company. This German organization offers innovative solutions for smart homes and mobility.

Company

You will join an innovative company, with a young and multicultural environment and more than 130 years of presence in the market. The original and welcoming offices are located in Lisbon, very well connected both by car and public transport, and you will be able to continue boosting your career being part of the 390 000 employees around the world that have helped create trends in innovation and connectivity.

Duties

As a Customer Care Agent you will be part of an expert team on behalf of the company's client.

- You will represent our client's service standards with the goal of long-term customer loyalty,
- You will be responsible for thorough research, case management and careful process documentation,
- You will answer customer inquiries by email and / or telephone.

Requirements

You are the person we are looking for if:

- You are educated to degree level
- You have experience in Customer Care positions
- You have excellent German language skills, as well as a good level of English
- You are passionate about customer service and enjoy contact with people
- You have a quick understanding of common information technologies

Offer

- You will have a stable position within a globally operating company,
- You will work full time,
- You will have a competitive base salary and more advantages,
- You will have the chance to continue developing your career,
- You will be part of a dynamic and multicultural environment,
- You will work in the center of Lisbon with very good connection to public transport.