Afrikaans Speaking Customer Advisor - Immediate start!

Afrikaans Speaking Customer Advisor - Immediate start!

Permanent

Customer service Advisor - Afrikaans speakers

£16,500 per annum

An exciting opportunity is now available to work in a multilingual environment in the West of Edinburgh. My client provides international customer services for a specialist High Street and Internet retailer and if that doesn't sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual fun environment, where most speak at least two languages, and we communicate daily with people in various countries across Europe!

The business operates in shift patterns 7 days a week which gives you the opportunity to be flexible with your shifts. We offer a good benefit package as below:

* 40 hours contact - 10am - 7pm - 2 weekends per month
* Perkz: employee benefits scheme that works with the best UK retailers
* Learning and Development courses
* Career opportunities within the account
* Monthly incentives

If you feel you would like to be part of this team and you are ready to show your best talents, please apply for this role:

Responsibilities and results:

* To respond to all customer enquires within given timescales, efficiently and effectively.
* To develop and maintain a full knowledge of client products and services.
* To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff.
* To deal with all correspondence as requested/required.

Knowledge and skills required are:

* Experience of or aptitude for Customer Service.
* Knowledge of Afrikaans, fluency or advanced understaning of the language. 
* Excellent communication skills and the ability to remain calm in all situations.



If you are interested, please send your CV today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.