Content Review role - DUTCH OR GERMAN

Our client is recruiting content reviewers to work with them on a 12 months contractor basis working with one of his global leading clients.  You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience.

As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society

 RESPONSABILITES:

Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality.

• Respond to user inquiries with high quality, speed, empathy, and accuracy
• Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures
• Fulfill base productivity and quality requirements
• In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

REQUIREMENTS:

• Fluent Dutch or German
• Strong attention to detail to ensure quality of work
• Enthusiastic, positive attitude with a strong willingness to learn
• Good knowledge of internet and associated technologies
• Experience in a professional work environment (Recent graduates welcome)

BENEFITS:

• Working for an international enterprise company
• Great training
• Company social events
• Opportunities for career progression