Spanish Speaking Customer Care Specialist (fix term – 6 months)

Are you interested in gaining experience at a multinational company in Budapest, Hungary? Would you like to be the part of a dynamic, multicultural team? This is an excellent chance for you to be an employee at a well-established Business Support Centre with good career prospects.

Your role will be:

• Managing the relationship with customers and partners.
• Handling customer queries and questions on phone and in writing.
• Precise administration of incoming issues and their progress.
• Contributing to recognize the opportunities of improving processes.

Join us if you have:

• Min. high school education (University or College degree are an advantage)
• At least intermediate English is necessary (verbal, written)
• Customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage)
• Excellent communication skills written and oral
• Outstanding customer orientation and problem solving skills
• Team attitude
• Ability to take initiative
• Logical and proactive thinking
• Experience in using Microsoft Office, especially Excel with confidence

What we offer:

• Reallocation package
• Friendly, collaborative culture
• Multicultural team, with colleagues from over 30 different countries