Junior Localization and Customer Care Agent for Czech Republic

Job description, responsibilities and duties
To support our international Customer Care team we are searching as of now for a Junior Localization and Customer Care Agent for Czech Republic

As our new Localization and Customer Care Manager for Czech Republic you will be the first contact person to answer every question regarding our website. Please note that this position is in Berlin, Germany!

- Answering every question regarding our websites for our Czech market
- Working on individual user requests
- Consulting our customers via email
- Carrying out different actions and projects concerning the quality assurance
- Developing the Czech Customer Care department further
- Ad hoc Translation and testing of advertisements and product features

Employee perks, benefits
Be part of our success story!
- An exciting job where you can assume responsibility and develop professionally
- Great colleagues from all over the world and a fantastic working environment
- Flexible hours and a modern office in the heart of berlin
- Further development with workshops, a healthy work-life balance, sporting activities, regular team events and much more!

Requirements for the employee

Language skills
Czech - Proficiency (C2) and Slovak - Proficiency (C2) and English - Advanced (C1)

Personality requirements and skills
- Ideally, you have already worked in a Customer Care department, either in a call center environment or in the sales area/localization team, or you have specific education in a commercial area
- Your strength is communication, you have a high willingness to help and you enjoy being friendly and consultative to customers
- You speak Czech at a native level and have good Slovak and very good English language skills, other language skills are an advantage
- You are ready to work occasionally on weekends and bank holidays

Brief description of the company
Affinitas believes that you can only build a world-class company with the right people. That's why we put special emphasis on finding and keeping the right people to be part of our outstanding working atmosphere. With 250 talented employees from over 30 countries, flat hierarchies and a social company culture, join us at our Berlin headquarters and contribute to our success!

Please send us your application via our career site

Number of employees
250-499 employees