Paid customer relations internship in Barcelona, Spain

An international real estate agency is looking for interns in their customer relations department. Based in Barcelona, the beautiful capital of Catalunya, the company is characterized by professionalism and a good reputation, combining apartment rental with a wide variety of extra services, in order to make the customers’ stay as comfortable as possible.

Focused on customer satisfaction, their friendly team is delivering the best service, always wearing a smile. You will become a part of this team and help them in their everyday activity, while developing your professional and interpersonal skills and gaining hands on work experience.

Tasks:

• Customer support via phone and email, in both English and Spanish

• Answering inquiries

• Coordination of other departments (check-in, maintenance, etc.)

• Different reports

• Coordination of transportation of guests from apartments to the airport and back

Requirements:

• high level of English and Spanish (written and spoken)

• other languages are a plus

• good communication skills

• high motivation and versatility

• availability for minimum 3 months, 6 months is preferred

• ability to get a training agreement from your university

Starting date: mid December 2014

Location: Barcelona

Benefits: 200 EUR/month

Working hours: Monday-Friday, 38.5 hours per week