Logistics Specialist | USA & Canada

About us 

Pioneer & fast growing international company, Netenders is the worldwide marketplace leader in Wholesale Blank Apparel! 

With Wordans, Needen, N-Textile, Radsow, Montparel and Atelier Mundo, we want to give the best experience & product to our customers in Europe, USA, Canada & Australia.

Do you want to be part of our expansion plan? 

You will join a young, dynamic and international team working in the centre of Barcelona.

We are looking for a competent Logistics Specialist to oversee and facilitate the supply chain operations of our company in the USA & Canada markets. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods, liaising directly with our stakeholders and working alongside the Customer Service & Business Development department

The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. For this reason the right person must have strong communication and negotiation skills, be well-versed in supply management principles and practices. The ideal candidate will have great record-keeping abilities and a customer-oriented approach.

Main responsibilities

• Being the intermediary between product shipments and carriers to coordinate all services
• Coordinate and monitor supply chain operations
• Monitoring of transport anomalies: Delays, Wrong place of delivery, misdirected
• Management and monitoring of order flows with the various warehouses and carriers: Missing items, backorders, delays, etc.
• Recruit and coordinate logistics partners according to availabilities and requirements
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Ensure premises, assets and communication ways are used effectively
• Utilize logistics IT to optimize procedures
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock, executed orders etc.
• Organization and monitoring of KPIs: Monitoring indicators + Implementation of action procedures.
• Coordinate with the Customer Service team to effectively manage and align customer expectations. 
• Daily and weekly reports preparation for upper management
• Plan order preparation and transport for large orders.
• Implementation of new transport processes.
• To ensure a great customer service quality.

 
Requirements

• Minimum of 3-5 years of proven experience as logistics coordinator
• Knowledge of laws, regulations and ISO requirements
• Ability to work with little supervision and track multiple processes
• Determined and assiduous, you will have at heart to build customer loyalty and achieve your daily objectives.
• Proficient level of English, advanced level of French, both written and spoken. Another european language would be valued.
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Experience in customer service will be appreciated
• Excellent spreadsheet knowledge. Working knowledge of logistics software will be a plus
• BSc/BA in supply chain management or relevant field will be a plus

Conditions & Benefit

Competitive base salary + bonus (according to internal policy) 
Permanent contract with 2 months of probation period. 
Full time 40h/week
Flexible working hours between 8 and 19
Flexible retribution options & private medical insurance
Hybrid work environment after 3rd month
Start-up environment