Hotel Front Desk Receptionist WEEKENDS - Barcelona Center

Description: 

Happy Apartments Barcelona is seeking a fresh and cool, outgoing person with great communication and organization skills to join our front office team. 

 
As a Front Desk Receptionist, your role will include key responsibilities such as: 

• Welcome all guests, handle all arrivals, guests in house and departures. 
• Coordinate room status, updates with the Housekeeping Department by notifying them of all check outs, early check ins andspecial requests. 
• Respond to each guest who approaches the Reception Desk. 
• Follow procedures and service standards.  
• Back office tasks: handling phone calls from international clients, taking bookings, responding to inquiries, maintaining thereservations database. 

 At least 1 year of previous work in the tourism or hospitality industry is a must. 

Educational Background: 

Academic degree (Or still studying) 

- - Tourism 

- - Hospitality 

Qualifications: 

• Languages: fluent in English and French. Good level in Spanish. Other languages are a +. 
• One year experience in tourism or hospitality industry 
• Previous PMS experience is a +.  

Skills: 

• Excellent written and verbal communication skills 
• Positive and proactive attitude 
• Problem solving 
• Precise and organized person 
• Independent and customer friendly.  
• Strong personal skills. Enjoy working in a customer focused environment, with a multi-cultural team. 
• Work independently and as a part of the team. 

Working Hours: 20h/week. Must be able to work weekdays, weekends and public holidays. Flexibility is required. 

Location: Central Barcelona (next to Las Ramblas) 

Benefits: To be discussed 

We know that our employees are key to our success, so we aim to recruit excellent professionals to build the best team to make our guests feel at home. 

IF YOU MATCH WITH THE DESCRIPTION, PLEASE SEND US YOUR CV & MOTIVATION LETTER BY E-MAIL.