Customer Support Internship native French/ native German or native Italian in Barcelona

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(For students in philology, marketing, business, communications…).

Requisites: To do an internship with us you need an Internship Agreement (sometimes called "Training" or "Learning" agreement) with a university. That’s just a paper that your University, you and the company will sign so that everything will be legal. You have to ask it for yourself in your university. In addition, you can also get information in your University about any scholarships available (for internship in a company) that could help you with the costs. For example Erasmus+ Internship, Eurodyssee, Leonardo Da Vinci, etc. If you are not sure about this maybe is a better idea to ask first to your university and then send your cv to us.

◦  Place: Barcelona (Spain).

◦  Length: 6 months (To start as soon as possible).

◦  Salary: the student/graduated student can apply for a scholarship (Erasmus Practice, Leonardo).The trainee will receive a financial contribution in kind of his/her traineeship: 400€/month.

◦  Languages: French (native) or German (native) or Italian (native). Spanish (basic).

◦  Place vacant: 1

◦  To apply: send your CV to us.

Description of the company: Camaloon is an ecommerce that allows customization of a wide range of products (buttons, stickers, magnets, etc), using both your own designs and designs from artists from around the world. Products are made in our facilities located at the heart of 22, Barcelona’s innovation district. We are a company with a young and versatile team with a clear international focus, that offers solutions to both companies and individuals. We inspire our clients to create unforgettable products.

Observation: For this position you´ll need to be enrolled in a university course or equivalent.

Tasks: Right now to support our internationally growth, we are now looking for great interns to our Customer & Supportteam that will help us on been the greatest human contact with our clients. Our needs involves support to different countries, and that means interns that speaks not only the Spanish and English but also another European language (as native) and wanna join a fast paced environment!

◦  Answering customer queries and complaints via email, chat and/or telephone

◦  Processing customer orders and maintaining these orders

Knowledge/ Skills:

◦  Excellent communication and problem solving skills

◦  Empathy and persuasion skills

◦  Proactivity

◦  Languages

BENEFITS

◦  Be part of a team and help building the future of the company.

◦  Full training and continuous learning in a multilingual, multicultural environment

◦  A fast paced startup environment that will make the job a lot more fun.

And also some perks:

◦  Ping pong championships - we have our own ping pong table at the office!

◦  Offices breakfast on Tuesdays

◦  Summer BBQs

◦  Team meeting and lunch on Fridays

◦  Afterwork Beers

◦  Afterwork activities such as Laser tag, Poker, Table games or LAN Parties

◦  Conferences, events and workshops onsite

Don't miss the opportunity to contribute to our challenging project as part of a great team! 

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