Customer Success Representative

Your role - Customer Success Representative - Part-Time 2/3 days a week

We are looking for a Customer Success Representative for our team in Amsterdam. Ideally, we are looking for a student who is available 2 or 3 days a week.

You are responsible for providing customer experience, inbound support and monitoring and improving the engagement of our corporate and enterprise customers.

Main responsibilities

• Managing and improving the inbound support process.
• Monitor and improve engagement of corporate and enterprise customers.
• Assistance with project management and customer implementations.
• Assistance with onsite technical support at conferences in Europe.

Requirements

Requirements

• You are happy to solve customer challenges.
• Excellent Dutch and English communication skills.
• You work organized and manage the processes from start to finish.
• You have a service mindset and communicate with customers.
• You like to develop relationships and you are keen on commercial opportunities.

Training and Experience

• Studying HBO or WO.
• Experience in business services and IT is a plus.

We offer

• A dynamic work environment in a fast growing startup with large international customers.
• An ideal way to gain relevant work experience for the ambitious student.
• Attractive salary.
• Possibility to develop you as Customer Success Manager.

We believe that developing your career is an important aspect in our organization. It is our vision to have exceptional talent developed into senior positions working at an international level.