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Terms of use and Privacy Policy and Cookies

Ownership of the Site

COKIDOO STUDIOS S.L.U. (hereinafter, the "Company") is a company with registered address at Calle Fernando Alonso Navarro 12, 1º. 30009 , Murcia, Spain, with Tax ID Code is ES9B73614364, and registered in the Mercantile Register of Murcia in Volume 2580, Section 9, Sheet 273, on Page 115. You can contact the company at the e-mail address

ERASMUS® is a registered trademark and owned by the European Union represented by the European Commission. This website is not associated in any way with the ERASMUS® trademark, with the European Union or the European Commission.

Purpose and acceptance of the Terms

These conditions of use (the "Terms"), together with the Privacy and Cookies Policy govern access to the website (hereinafter, the "Site” or "Erasmusu" interchangeably), as well as the use of the services offered by the Company (the "Services") to the user (hereinafter, the "User") via the Site.

By accessing the Site or using the Services, you acknowledge that you have read and accepted the Terms in their entirety. If you disagree with these Terms or any part or clause thereof, you must immediately cease your access and use of the Site or the Services. The access and use of the Services by the User is subject to his acceptance, without any reservation whatsoever, of these Terms.

Unless otherwise stated in these Terms, they may be modified at any time by the Company. The date at the beginning of these Terms refers to the latest update of these Terms. If you continue accessing or using the Services once the new version of the Terms has entered into force, it is understood that you have read and accept them without any reservation.

Certain features of the Services or the use of certain Services may be subject to specific conditions that will supplement or, should they be contrary to the provisions herein, replace the content of the present Terms and shall be considered accepted when the User uses the relevant feature or Service.

The Privacy and Cookies Policy is applicable to the collection and use of personal data.

Terms of Access and Use

By accepting these Terms, the User declares that he is over 18 years of age and has full legal capacity to assume and comply with the provisions in these Terms. If you are under 18 years of age, please do not access or use the Site or the Services.

The User agrees to use the Services and the Site in accordance with the law, these Terms, in good faith and in a manner that is respectful to third parties.

The User undertakes not to use the Services or the Site negligently, fraudulently or for the purpose of breaking the law. Similarly, the User undertakes not to carry out any conduct that could damage the image, interests and rights of the Company or of third parties.

The User shall not interfere with the operation of the Site or the Services, in particular, impersonate another User or person. The User undertakes not to perform any act that affects, disables or overloads, impairs or prevents the normal use of the Site or Services, affects its security or that hinders or interferes therewith. The following -- by way of an example, but not limited thereto -- is absolutely prohibited: reverse-engineer, decompile, disassembly, reproduce, translate, modify, version, market, duplicate, transform or transmit to any person or entity, partially or in its entirety, in any form or by any means, whether mechanical, magnetic or any other, or delete any notice of ownership or tags of the Site, and-- by way of example, but not limited thereto -- the following: logic diagrams, source codes, data object and/or model, or carry out any other access and use the Site or the Services that is contrary to its/their normal operation for personal purposes or that unreasonably harms the interests of the Company, including the use of computer software, robots, web crawlers or data mining systems, or may he modify or create works deriving from or based on the Site or on any of the parts thereof without the prior express written authorisation of the Company, even when one of these actions is necessary for interoperability with other programs, independent telematic applications, or even other sites. It is also prohibited to obtain or attempt to obtain the content of the Site (including User Content, as this term is defined below) using techniques or means different to those that entail the usual method of use or those expressly authorised by the Company.

It is the responsibility of the User to verify, prior to use, that the Services fit his needs.

Due to the Internet's special configuration, the Company cannot guarantee and does not guarantee the availability and continuity of access to the Site, which may become inoperative or inaccessible for any reason -- and by way of example, but not limited thereto -- due to the following: (i) malfunction of software or computer applications or equipment (ii) servicing procedures or periodic or extraordinary repair or (iii) other reasons beyond the control of the Company or that are not reasonably predictable. However, whenever possible, the Company shall give prior notice of the possible interruptions of the Services. Any interruptions of the Services that are caused voluntarily by the Company in order to carry out servicing or updating shall be limited to the time strictly necessary and shall be done preferably during the hours in which there is less probability of the Services being used.


To use certain Services, the User must register, create a user and password; the User must provide a valid email address, through which he will receive any notifications concerning the Services and which shall be his communication mean with the Company.

The User undertakes to provide the information required for registration that is compulsory and also to provide information that is accurate, complete and up-to-date. It is the responsibility of the User to maintain the aforementioned information up to date in the appropriate manner. If the User provides, or the Company has reason to suspect that he has provided information that is false, incomplete or not up-to-date, the Company may suspend or terminate his registration.

The User must safeguard his password, treat it confidentially and not disclose it to other people. Other Users must not be allowed to access from the User's account nor may he use the account of another User.

The User is responsible for whatever is done from his account by means of any device. If the User suspects that another User is using his account, he must inform the Company immediately.

The Company may suspend or cancel the User's account if it considers that the User has breached these Terms. The Company reserves the right to cancel the User's account, including disabling the partial or total use of the Site, or of its content, by the User if the User makes misleading or fraudulent use of the Site or the Services that does not meet these Terms.

Content Rules

Through the Services, Users may:

  1. Create, host, share, publish, update, delete or make content (hereinafter, the "User Content") available in accordance with the conditions established by the Company at a each time.
  2. Access to content published by other Users.

The User undertakes and guarantees that he shall comply with the following rules when using the Services:

  1. The User Content must be relevant, respectful with the rights of third parties at all times, not against the law, morals and public order and in compliance with these Terms. Users must be aware that they are solely and exclusively responsible for what they store and publish through the Services and that the User's content may be accessible by third parties. If the User publishes an advert for accommodation or any other service, the User is the only party responsible for making it available and for having all the relevant licences, authorisations and permits.
  2. The User is authorised to share the User Content because he owns it and it is the User's own creation.
  3. User Content shall not infringe the rights of third parties.
  4. User Content must not be published for purposes other than those envisaged for the Services.
  5. User Content must not include viruses, worms or any type of code of a destructive nature.
  6. User Content must comply with technical requirements and conditions established by the Company at each time.
  7. The User undertakes not to publish or upload any User Content that contains material whose possession is illegal, or whose use is illegal for the Company in relation to the provision of the Services.
  8. The User undertakes to comply with any condition established, where applicable, by third parties for the use of the User Content and is the only party responsible for complying with these conditions.

The User acknowledges and agrees to be solely responsible for the User Content and the consequences of its publication. The Company does not endorse any User Content or any opinion, recommendation or advice expressed in connection therewith, expressly excluding any responsibility relating to User Content.

The Company merely hosts the User Content that complies with the technical conditions of the Services. Accordingly, the Company does not edit, select, review, control, guarantee, approve or identify with the User Content. If you wish to enquire about something related to the User Content or believe that it infringes on a right, does not comply with these Terms, or that it is inappropriate, you may do so by contacting the Company at the email

Notwithstanding that the Company is not obligated to conduct a general supervision of the User Content, the Company reserves the right to verify prior or subsequent to its dissemination the publications thereof and to modify or delete, total or partially and at any time, any User Content that, in its judgement, breaches these Terms or may be offensive, illegal or infringe on the rights of any parties.

Links to sites owned by other parties

The links in the Site will take you to sites owned by, or for which responsibility lies with, third parties other than the Company and are not the responsibility of Company which in no event undertakes to monitor or approve the content, services, products, data, files, products or any kind of material existing in such third-party sites. Therefore, the Company shall not be liable under any circumstance for the legality of the content of these sites, and everything that concerns the content of that link, especially with respect to the law, ethics, social mores and public security, shall be the exclusive responsibility of the third party.

Advertising on the Site

Third-party content, advertising, offers and promotions shown on the Site shall be the sole responsibility of the advertiser.

Intellectual Property

The Company is the owner or, where applicable, has the relevant licences to exploit the intellectual property of the Site and of the Services, as well as all of the content offered on the Site, including, but not limited to: the Site itself, text, photographs or illustrations, logos, trademarks, graphics, designs, interfaces or any other information or content, and the Services.

Unless expressly authorised, the User is prohibited from reproducing for other purposes, as well as distributing, transforming, creating derivative works of any kind, communication to the public, making available, mining, reusing or making any other use the Site or any of the Services or any parts thereof.

When the User stores or publishes any User Content, the User grants to the Company, who accepts, a non-exclusive, royalty-free, transferable worldwide licence (with right to sub-license to any third party), throughout the effective period recognised under the applicable regulations to:

  1. Access, use, host, reproduce, modify, transform, update, translate, publish, distribute, delete, include or make available the User Content, in whole or part, through the Site or the Services or through third-party sites with which the Company agrees the publication and making available of the User Content including, but not limited to for the commercial promotion and exploitation of the Site in any format and through any communication channel.
  2. The carrying out of technical or maintenance activities necessary for the fulfilment of the above
  3. .

The User guarantees that it holds all the necessary authorisations and rights on the User Content for its storage and publication through the Services and for the granting of the licence above. Therefore, the User shall hold the Company harmless from any infringement of third-party intellectual property rights that may occur due to the publication of the User Content on the Site.

Furthermore, the User authorises the Company to publish and use in accordance with these Terms his user name in relation to the User Content published.

In the event of any claim related to User Content published through the Site or the Services, you may contact the email address or use the reporting systems indicated on the Site or in the Services.


The User acknowledges and accepts that he uses the Site and the Services at all times at his own risk and under his own responsibility, and thus the Company is not liable for any misuse, abuse or use contrary to these Terms that may make thereof.

The User shall be responsible for any damages to the Company arising as a consequence of his use of the Site and the Services in breach of these Terms and undertakes to hold the Company and its managers and staff, agents and representatives harmless from any liability they may incur as a result of such breach by the User.

The Company does not guarantee the availability and continuity of the operation of the Site and the Services, or their reliability, accuracy or correctness or their usefulness for a specific purpose or activity. To the extent permitted by applicable regulations, the Company excludes any liability for damages of any nature that may result from this.

The Company is not liable for the damages that may arise from, including, but not limited to, the following:

  1. Interruptions, viruses, failures, interference, omissions or disconnections from the electronic system, the communications system or its equipment for reasons unrelated to the Company.
  2. Delays or blockages in the use of the Site and Services due to deficiencies or overloads in Internet, in the lines or in the electrical or communications systems.
  3. Actions of third parties.
  4. The impossibility of accessing the Site or the Services due servicing or updating work.
  5. Any other situation outside the control of the Company.

Save for wilful misconduct, and in cases in which due to the specific circumstances of the User involved or the nature of the matter, applicable law provides that liability cannot be limited by agreement, use of the site, and the services is at the User’s sole risk and Erasmusu shall not be liable for any damage of any kind caused to the User as a result of using the Site or the Services.

Regarding the User’s Content, the Company acts exclusively as a provider of a service consisting of allowing the Users to store and publish such User Content. Liability for the storing or publishing in the Site of the User Content or any other information, data, text, software, sound files, pictures, graphics, videos, news or other materials included in the Site, lies exclusively in the User who stores or publishes the relevant content, except in the specific circumstances provided by applicable law.

The embbeding of links on the Site or Services does not imply any relationship, recommendation or supervision by the Company of the linked website and accordingly, the Company does not accept any liability in relation to the content of any linked website except in the specific circumstances provided by applicable law.

Erasmusu's Services

1. Premium accounts

"Premium accounts" are User accounts on Erasmusu with special privileges. Users that contract this service (hereinafter, "Premium Users") may contact other Users that have published adverts of any type (accommodation, work or any other time) during the period of the contract.

The prices, contract periods and payment methods for these Premium Accounts shall be indicated in the relevant section on the Site. The prices shall be shown with the VAT already included.

Premium Users may also contract the Service under the "subscription" modality, so that the term initially chosen shall be automatically renewed for the same periods. The Premium User, however, may cancel his subscription at any time in his personal area ("Edit Profile" section in your account menu) or by getting in contact directly with the Company, which makes the following email address available for this purpose:

Once the Premium User has requested contracting the Premium Account, the provision of the Service begins, which is already understood as being received by the Premium User, so the right of withdrawal is not applicable.

2. Booking of Accommodation

Booking accommodation is a service that Erasmusu offers to Users who want to book accommodation in advance, (for this purpose, hereinafter "Accommodation User") from other Users publishing adverts for accommodation on the Site and that accept their advance booking (hereinafter "Accommodation Provider").

Any Accommodation User wanting to use this service shall pay one month's rent in advance (the "Booking"), which shall be that expressly indicated by the Accommodation Provider in the advert published, with the Company applying an amount as a service commission (the "Service Commission"), information on which shall be provided prior to the contracting of the Booking. The Accommodation User agrees not to circumvent or attempt to evade the payment of the Commission Service. The Accommodation User will find, after the initial accommodation selection procedure, a section set aside for making the Booking, with the amounts appropriately detailed and with the VAT for the Service Commission already included. He will find also the payment methods valid at each time. The Company shall temporarily hold the Booking in the Supplier's name.

When making a reservation, the Accommodation User will be asked to provide either to us or to one of our payment solutions providers with the billing information, i.e., the name, address and billing details for the payment method. The Accommodation User agrees to pay us the amount of the Booking and the Service Commission in accordance with these Terms through one of the forms available on the payment platform at each time). By means of this document, the Accommodation User authorises us to collect these amounts through the modality of payment stated on the Booking request, either directly or indirectly, through one of our online payment solutions providers.

The Accommodation User authorises us to store the information indicated in his payment method and to charge him with the amounts that apply as set out in these Terms.

Notification of the accommodation Booking shall be made to the Accommodation Provider via email. Within two working days, the Accommodation Provider may accept or reject the Booking. Should it be rejected or not expressly approved, the Company shall suggest other available accommodations to the Accommodation User. Should the Accommodation User not agree, the Company shall return all amounts, except bank commissions or differences arising from exchange rates that are applicable.

The Accommodation Provider must be available to respond promptly to requests made on the Site. Should this not be possible, he must temporarily suspend the advert. We reserve the right to suspend adverts or cancel Bookings in the event that, at our exclusive discretion, a Accommodation Provider does not interact properly and causes one or more Accommodation Users to have doubts about the fulfilment of a pending Booking.

If the reason for the rejection were due to the unavailability of the accommodation, the Company shall allow the Accommodation Provider to offer to the Accommodation User other accommodation it may have published on Erasmusu, provided that the characteristics are similar to or resemble that originally chosen by the Accommodation User. The Accommodation Provider undertakes, should the Accommodation User accept the change, that this shall be done through the Site. It is totally prohibited for the Accommodation Provider to request a payment to be made through channels outside the Site or to make available other possible accommodation that had not been previously uploaded to the Site.

The Site contains adverts provided by the Accommodation Providers. The Company is not responsible for the content of these adverts as it merely facilitates access to such content as a service to the Accommodation User. All Bookings made by the Accommodation User shall be made using Erasmusu and the subsequent rental contract shall be concluded directly with the Accommodation Provider. Each contract shall govern the right of the Accommodation User to occupy and use the property. The Company shall not propose nor be a party to any rental contract, and it is the responsibility of the Accommodation User and the Accommodation Provider to ensure the legality and suitability of such contract to their interests, and the Company shall not assume any liability with respect to the Accommodation User regarding the availability of accommodation or compliance by the Accommodation Provider or with respect to the Accommodation Provider for the fulfilment of the rental contract by the Accommodation User. We do not endorse, support or warrant the truthfulness, accuracy or reliability of the information that appears in the adverts of the Site or any opinion or other material published on the Site by third parties.

The non-conclusion of the rental contract between the Accommodation User and the Accommodation Provider is not sufficient condition for a potential return of the Booking, since signing this contract of rent will not be necessary for the Booking to be binding. Exceptionally, if the Accommodation Provider agrees to allow a cancellation, the Company shall return the Booking, if it still has it, deducting the Service Commission from it.

The Company assumes no responsibility whatsoever regarding the verification of the identities of the Accommodation Provider or of the Accommodation User. Although we encourage the Accommodation User and Accommodation Provider to communicate directly using the tools available on the Site, this does not guarantee the identity of the person with whom one is communicating. We recommend that Users take other reasonable steps to ensure the identities of the relevant Accommodation Provider/Accommodation User and of the accommodation, as well as of the relevant details of the Booking or Booking proposal. Our communication tools and payment gateways are essential tools that we offer to Users to protect them online. If the User does not use the tools we provide, the User shall be solely liable of any incident. In particular, the Accommodation User undertakes not to pay any Accommodation Provider via an instant transfer of funds and we recommend that you inform us in case any Accommodation Provider proposes this to you.

The amount paid for the Booking shall be paid to the Accommodation Provider in the terms set out in this section after confirmation by the Accommodation User of his arrival, two days after the expected entry and after notification by the Accommodation Provider to the Company of the Accommodation User's arrival. A commission, individually agreed with the Accommodation Provider in advance, shall be deducted from this amount (the "Accommodation Provider's Commission").

The Accommodation Provider appoints us as collection agents for the sole purpose of collecting on his behalf any payments made by the Accommodation Users for the Booking. The Accommodation Provider undertakes to provide the Booking and the accommodation to the Accommodation User as agreed as if it had received the funds directly from the Accommodation User. The fact of agreeing to be the Accommodation Provider's collection agents does not entail us assuming any liability for the acts or omissions thereof.

If the Accommodation Provider owes us or agrees to pay us an amount (as the result of bookings or for another reason), we can deduct that amount from the amount we must pay him. By making this deduction, our obligation to pay such amount to the Accommodation Provider shall be extinguished.

Some payment service providers may impose additional charges for the use of their services, which may include a deduction made from the payment that was made to the Accommodation Provider. We do not assume any responsibility for such charges or for the provision of third-party payment services or any faults that may occur. In particular, we are not responsible if a payment services provider decides to reject the Accommodation User's payment based on the assessment of risks it makes regarding the said Accommodation User. The Accommodation Provider may not demand any type of responsibility from us for the losses incurred as a result of the use of such services or solutions. If he needs assistance from customer service in connection with an online payment service, he must contact the relevant vendor to obtain help.

Once the Accommodation Provider has fulfilled the first Booking without incidents, in the following Bookings with the said Accommodation Provider, payment for the Booking shall be done immediately, once he submits proof to the Company of the signed rental contract.

The rest of the transactions and payments arising from the Booking, such as the security deposit, invoices for common expenses, or any other item, shall be the direct responsibility of the Accommodation User and the Accommodation Provider and shall be made directly between Accommodation User and Accommodation Provider without the intervention of the Company.

Once the Booking is paid, deducting the corresponding Accommodation Provider's Commission, any obligation of the Company's is extinguished and we do not assume any responsibility concerning the accommodation.

If the payment for Booking is never in the possession of the Company due to it having been retained and/or returned to the Accommodation User via any of the means of payment provided on the Site, the Booking shall be deemed cancelled, irrespective of whether the Accommodation Provider had accepted the initial Booking. The Company disclaims any responsibility in this case, since it means that no Booking whatsoever had been made. Furthermore, in case we cannot collect the Booking, the Company may carry out the appropriate actions.

Save the unavailability of accommodation or the non-acceptance by the Accommodation Provider of the request for a Booking by an Accommodation User, once the Accommodation User has made the accommodation Booking and the Accommodation Provider has accepted it, the service shall be understood as provided, so the right of withdrawal does not apply. However, the Accommodation User may cancel the Booking (i) if the Accommodation Provider notified him after accepting the Booking of the unavailability of the accommodation; (ii) if the Booking is rejected by the Accommodation Provider (iii) if, during the Booking process, it is indicated that the accommodation provides a few days prior to the date of entry during which cancellation and a full refund is allowed or (iv) if the Accommodation Provider agrees to allow a cancellation and states this to the Company, in which case the Company shall return, if it is still in possession thereof, the Booking, deducting the Service Commission from it as the service is understood to have been provided.

However, the Company grants the Accommodation User the possibility of claiming the Booking, when any of these circumstances arises, if it is claimed within 24 hours of the date of scheduled entry date and the User has abandoned the accommodation before 24 have elapsed from the scheduled date of entry:

  1. An essential error in the address of the accommodation or a remote location with a distance greater than three hundred (300) meters.
  2. Essential differences in the description of the housing.
  3. Inclusion of false photographs in the identification of the dwelling.
  4. Existence of extra costs not included in the advert.

The meaning of "essential mistakes or differences" shall be determined at our sole discretion and, among other exceptions, does not cover the degree of cleanliness of the dwelling, minor differences between the location of accommodation advertised and the actual location thereof, the presence or availability of certain local attractions, or problems with the maintenance of facilities or services.

All these situations are described merely by way of an example, but are not limited thereto, and the Company may evaluate any other circumstances reported by the Accommodation User.

The return of the Booking shall be done directly by the Company, once it is provided with the evidence that backs up the reason for the claim. The Company shall make a full return to the Accommodation User if it receives sufficient evidence of bad faith, provided that the Booking is still in the possession of the Company. If the Accommodation User had already signed the Rental contract and the Booking had been transferred to the Accommodation Provider, both Parties must abide by what is stipulated in this contract, holding the Company harmless from all responsibility and the Accommodation User must claim any possible compensation necessary from the Accommodation Provider and in no case from the Company.

The Accommodation User may not request the Company a refund if he requested a counter-charge on his payment card or if he has opened a dispute with the payment service provider in relation to part or the entirety of the Booking.

Until the Accommodation Provider receives a request or booking for accommodation on Erasmusu and accepts, he undertakes not to publish or attempt to send his contact information (phone, email, external website, trade mark, profile or contact from any social network or messaging platform) to the Accommodation User whether via text in his adverts, private messages, photos, other account on Erasmusu (even when it is a Premium Account) or by any other means of communication. Likewise, the Accommodation Provider undertakes not to ask in any case for the payment of the Booking to be made in a way external to the Site. The Company reserves the right to delete the Accommodation Provider's account on Erasmusu if it detects a breach of these terms.

We have a contact email in which we will respond to any incident or any query on the Erasmusu's Booking System:


The Company may update, modify or eliminate the information contained on the Site at any time, including these Conditions, so it is recommended tho consult it on a regular basis, in case of doubt.

Applicable Jurisdiction and Legislation

Relations with Users, arising from the provision of services contained on the Site and the use of the Services, are subject to Spanish legislation and jurisdiction unless there is another compulsory regulation. For any dispute, unless when deemed consumers, the Users and the Company shall be subject to the courts and tribunals of Murcia.

Privacy and Cookies Policy

1. Protection of Personal Data

Pursuant to the provisions in Law 15/1999 on the Protection of Personal Data and (EU) General Regulation 2016/679 on the Protection of Personal Data, the Company hereby informs that:

The legal basis for the processing of personal data shall be the establishment of a business relationship between the User and the Company, or the consent provided by the User, which can be withdrawn at any time.

The personal data, including the name, contact telephone number, email address, details on origin and destination and the type of assistance, provided by the User when completing and sending the forms that appear on the Site or when publishing experiences, adverts, as well as any type of User Content, shall be incorporated into the data files of COKIDOO STUDIOS S.L. so that they may carry out the processing, automated or not, of such data, as well as any that may be generated by any corresponding business relationship that, if applicable, the User may contract.

The purposes for which the aforementioned data shall be processed shall be (i) the management and or provision of the services contracted by the Users, (ii) the invoicing arising from these: (iii) the publication of adverts in any of their forms, present or future; and, (iv) the delivery of commercial information, including by electronic means, including electronic mail or phone, on the products and services provided by the Company.

When appropriate, the User shall be properly informed concerning the compulsory or optional nature of the response to the issues raised with him on the respective forms, and of the consequences of the refusal to provide the data requested.

The Company will process any personal data the User provides with confidentiality in compliance with the provisions in the aforementioned legislation and in the regulations implementing or complementing it, and in application of the technical and organisational measures necessary to guarantee the security of such data and avoid their alteration, loss, processing or unauthorised access.

The User must notify the Company of any change that may occur in the data provided, and is in any case responsible for the truthfulness and accuracy thereof. The Company reserves, without prejudice to other actions it may be entitled to, the right not to register or to terminate the access to the Site to any Users that provide false or incomplete data. However, this prior verification does not imply in any case the assumption of any responsibility whatsoever for any damage or harm that may arise from the falsehood or inaccuracy of the data supplied, for which only the User shall be responsible.

During browsing the Company obtains data which give us information on usability and user preferences, according to the terms and conditions expressly set out in the section on cookies. Within these, some are used that allow interacting with social networks or other external platforms directly from the Site. The User’s way of interacting and the information obtained during the browsing will be subject to the User’s own configuration of privacy for each social network, these platforms being able also to obtain some information on browsing although the User does not use their services. In any event, Users expressly give consent for us to use his tastes and preferences to offer advertising or events which could be of interest, inside or outside the platform or social network.

The data provided shall be kept while the business relationship is maintained or during the period of time necessary to comply with legal obligations.

Beneficiaries: The transfer or disclosure of data will take place in connection with the provision of services by third parties, such as processors with whom Cokidoo Studios S.L.U has signed appropriate Data Processing Agreements and verified that they provide appropriate safeguards, in such a manner that processing will meet the requirements of the GDPR and ensure the protection of the rights of the data subjects.

Your personal data specifically needs to be transferred or disclosed, for reasons related to the provision of services, to another entity of our business group, SPOTAHOME S.L.U, as well as to other entities which help us with various service-related matters. Some of our suppliers include the following: (i) Entities providing data processing services; (ii) Entities providing storage services; (iii) Entities providing services related to conducting surveys or market studies; (iv) Authorities or public bodies for the exercise of their functions.

Most of our suppliers are established within the European Economic Area or outside of the European Economic Area, those however, guarantee an adequate level of protection compliant with the European Commission’s provisions. On exceptional basis we may also use suppliers outside of the aforementioned area, in which case, standard contractual clauses approved by the European Commission are signed.

Users have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, Users may request the limitation of the processing of their data, in which case we will preserve them only to make or defend ourselves against potential claims. In certain circumstances and for reasons related to their particular situation, Users may oppose the processing of their data. The Company will cease to process the data, except for legally compulsory reasons, or to make or defend itself against potential claims. These rights can be exercised by sending a notification, accompanied by a document confirming the identity of the data subject, with the right to be exercised expressly stated. The notification shall be sent to the attention of Erasusu to the address hereinabove indicated or to the email address:

Users also have the right to lodge a complaint with the Spanish Data Protection Agency.

2. Cookies

What are cookies?

Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a User or his or her computer and, depending on the information they contain and how they use their equipment, can be used to recognize the User.

What types of cookies does this website use?

  1. Own cookies: These are the cookies we send to your computer or terminal from our Site.
  2. Third parties: These are cookies sent to your computer or terminal from a domain or web page that is not managed by the publisher, but instead by another entity that handles the data obtained through the cookies.
  3. Session cookies: These are a type of cookies designed to collect and store data while you access our Site.
  4. Persistent cookies: This is a type of cookie where data are stored on the terminal and can be accessed and handled for a specific period of time, which may span from several minutes to several years.
  5. Technical cookies: This type of cookie is needed in order to browse our website and for it to work properly. They allow, for instance, traffic monitoring and data communication, identify the session, entry to restricted access sections, remember the items on an order, carry out the process of purchasing an order, handle the request for registration or participation in an event, use safety elements during browsing, store content in order to show videos or share content through social networks.
  6. Personalisation cookies: these are cookies that enable the User to access the service pursuant to certain general, pre-defined characteristics according to a range of criteria on the user’s terminal, such as e.g. language, browser type used to access the service, regional configuration from where the Service are accessed, etc.
  7. Analytics cookies: These cookies are either handled by us or by third parties; they allow us to count the number of users and obtain statistical measurements and analyses of how Users use the service offered. To do this we analyse browsing on the Site with the objective of improving the range of products and services that we offer.
  8. Advertising cookies: These cookies -- whether processed by us or by third parties -- allow us to manage as effectively as possible the advertising spaces on the Site, adjusting the content of the advert to the content of the service requested or to the use made of our Site. To do this we can analyse the User's browsing habits and we can show him advertising related to his browsing profile.
  9. Behavioural advertising cookies: These are cookies that enable the efficient as possible management of the advertising space that, if applicable, the editor has included on a webpage, application or platform from which the service requested is provided. These cookies store information on the Users' behaviour from continued observation of user browsing habits, thus enabling the developing of a specific profile to show advertising consistent with the behaviour in question.





More info


Up to 2 years

These cookies are used to store user preferences and user information, connecting to his Google account when it visits its services again. As long as his session is active and he is using addons on other Sites like ours, Google will use these cookies to improve his user experience.

More info


Up to 2 years and six months

These cookies are used by Google to store user preferences for advertising purposes

More info

Google Analytics (_ga, _gat, _gid)

Up to 2 years

These cookies are used to distinguish users

More info if you wish to not be tracked


3 years

This security system called "Delta" used by Facebook checks each login to see whether the user account is being fraudulently used by a third party.

More info


1 year and 3 months

Facebook uses this cookie to track users that are not connected with Facebook for advertising purposes.

More info

Reg_ext_ref, reg_fb_gate, reg_fb_ref


These cookies provided by Facebook are established when a user logs in or uses the service. It allows the user to make comments or share an article through the social network.

More info

_cfduid, ss

1 year

Allows the operation of the help chat

Deactivation of cookies

All browsers allow changes to be made to disable the configuration of the cookies. This is the reason that the majority of browsers offer the possibility of managing cookies in order to obtain a more precise control over privacy. This setting is located in the "options "or "preferences" menu of your browser.

Below you can find the links of each browser to disable cookies following the instructions:

If you wish to not be tracked by cookies, Google has developed an addon to install in your browser which you can access at the following link: more info.

Based on the option you choose regarding the use of cookies on websites, an additional cookie will be sent to you to safeguard your choice and not have to accept the use of cookies each time you access the Site.

Please note that if you choose to block cookies choose it can affect or prevent the operation of the Site.

Update Date: 24th May 2018

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