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Terms of use and Privacy Policy and Cookies

Ownership of the Site

COKIDOO STUDIOS S.L.U. (hereinafter, the "Company") is a company with registered address at Calle Fernando Alonso Navarro 12, 1º. 30009 , Murcia, Spain, with phone number +34 694 472 462 and Tax ID Code is ES9B73614364, and registered in the Mercantile Register of Murcia in Volume 2580, Section 9, Sheet 273, on Page 115. You can contact the company at the e-mail address info@erasmusu.com

ERASMUS® is a registered trademark and owned by the European Union represented by the European Commission. This website is not associated in any way with the ERASMUS® trademark, with the European Union or the European Commission.

Purpose and acceptance of the Terms

These conditions of use (the "Terms"), together with the Privacy and Cookies Policy govern access to the website https://erasmusu.com/ (hereinafter, the "Site” or "Erasmusu" interchangeably), as well as the use of the services offered by the Company (the "Services") to the user (hereinafter, the "User") via the Site.

By accessing the Site or using the Services, you acknowledge that you have read and accepted the Terms in their entirety. If you disagree with these Terms or any part or clause thereof, you must immediately cease your access and use of the Site or the Services. The access and use of the Services by the User is subject to his acceptance, without any reservation whatsoever, of these Terms.

Unless otherwise stated in these Terms, they may be modified at any time by the Company. The date at the beginning of these Terms refers to the latest update of these Terms. If you continue accessing or using the Services once the new version of the Terms has entered into force, it is understood that you have read and accept them without any reservation.

Certain features of the Services or the use of certain Services may be subject to specific conditions that will supplement or, should they be contrary to the provisions herein, replace the content of the present Terms and shall be considered accepted when the User uses the relevant feature or Service.

The Privacy and Cookies Policy is applicable to the collection and use of personal data.

Terms of Access and Use

By accepting these Terms, the User declares that he is over 18 years of age and has full legal capacity to assume and comply with the provisions in these Terms. If you are under 18 years of age, please do not access or use the Site or the Services.

The User agrees to use the Services and the Site in accordance with the law, these Terms, in good faith and in a manner that is respectful to third parties.

The User undertakes not to use the Services or the Site negligently, fraudulently or for the purpose of breaking the law. Similarly, the User undertakes not to carry out any conduct that could damage the image, interests and rights of the Company or of third parties.

The User shall not interfere with the operation of the Site or the Services, in particular, impersonate another User or person. The User undertakes not to perform any act that affects, disables or overloads, impairs or prevents the normal use of the Site or Services, affects its security or that hinders or interferes therewith. The following -- by way of an example, but not limited thereto -- is absolutely prohibited: reverse-engineer, decompile, disassembly, reproduce, translate, modify, version, market, duplicate, transform or transmit to any person or entity, partially or in its entirety, in any form or by any means, whether mechanical, magnetic or any other, or delete any notice of ownership or tags of the Site, and-- by way of example, but not limited thereto -- the following: logic diagrams, source codes, data object and/or model, or carry out any other access and use the Site or the Services that is contrary to its/their normal operation for personal purposes or that unreasonably harms the interests of the Company, including the use of computer software, robots, web crawlers or data mining systems, or may he modify or create works deriving from or based on the Site or on any of the parts thereof without the prior express written authorisation of the Company, even when one of these actions is necessary for interoperability with other programs, independent telematic applications, or even other sites. It is also prohibited to obtain or attempt to obtain the content of the Site (including User Content, as this term is defined below) using techniques or means different to those that entail the usual method of use or those expressly authorised by the Company.

It is the responsibility of the User to verify, prior to use, that the Services fit his needs.

Due to the Internet's special configuration, the Company cannot guarantee and does not guarantee the availability and continuity of access to the Site, which may become inoperative or inaccessible for any reason -- and by way of example, but not limited thereto -- due to the following: (i) malfunction of software or computer applications or equipment (ii) servicing procedures or periodic or extraordinary repair or (iii) other reasons beyond the control of the Company or that are not reasonably predictable. However, whenever possible, the Company shall give prior notice of the possible interruptions of the Services. Any interruptions of the Services that are caused voluntarily by the Company in order to carry out servicing or updating shall be limited to the time strictly necessary and shall be done preferably during the hours in which there is less probability of the Services being used.

Registration

To use certain Services, the User must register, create a user and password; the User must provide a valid email address, through which he will receive any notifications concerning the Services and which shall be his communication mean with the Company.

The User undertakes to provide the information required for registration that is compulsory and also to provide information that is accurate, complete and up-to-date. It is the responsibility of the User to maintain the aforementioned information up to date in the appropriate manner. If the User provides, or the Company has reason to suspect that he has provided information that is false, incomplete or not up-to-date, the Company may suspend or terminate his registration.

The User must safeguard his password, treat it confidentially and not disclose it to other people. Other Users must not be allowed to access from the User's account nor may he use the account of another User.

The User is responsible for whatever is done from his account by means of any device. If the User suspects that another User is using his account, he must inform the Company immediately.

The Company may suspend or cancel the User's account if it considers that the User has breached these Terms. The Company reserves the right to cancel the User's account, including disabling the partial or total use of the Site, or of its content, by the User if the User makes misleading or fraudulent use of the Site or the Services that does not meet these Terms.

Content Rules

Through the Services, Users may:

  1. Create, host, share, publish, update, delete or make content (hereinafter, the "User Content") available in accordance with the conditions established by the Company at a each time.
  2. Access to content published by other Users.

The User undertakes and guarantees that he shall comply with the following rules when using the Services:

  1. The User Content must be relevant, respectful with the rights of third parties at all times, not against the law, morals and public order and in compliance with these Terms. Users must be aware that they are solely and exclusively responsible for what they store and publish through the Services and that the User's content may be accessible by third parties. If the User publishes an advert for accommodation or any other service, the User is the only party responsible for making it available and for having all the relevant licences, authorisations and permits.
  2. The User is authorised to share the User Content because he owns it and it is the User's own creation.
  3. User Content shall not infringe the rights of third parties.
  4. User Content must not be published for purposes other than those envisaged for the Services.
  5. User Content must not include viruses, worms or any type of code of a destructive nature.
  6. User Content must comply with technical requirements and conditions established by the Company at each time.
  7. The User undertakes not to publish or upload any User Content that contains material whose possession is illegal, or whose use is illegal for the Company in relation to the provision of the Services.
  8. The User undertakes to comply with any condition established, where applicable, by third parties for the use of the User Content and is the only party responsible for complying with these conditions.

The User acknowledges and agrees to be solely responsible for the User Content and the consequences of its publication. The Company does not endorse any User Content or any opinion, recommendation or advice expressed in connection therewith, expressly excluding any responsibility relating to User Content.

The Company merely hosts the User Content that complies with the technical conditions of the Services. Accordingly, the Company does not edit, select, review, control, guarantee, approve or identify with the User Content. If you wish to enquire about something related to the User Content or believe that it infringes on a right, does not comply with these Terms, or that it is inappropriate, you may do so by contacting the Company at the email info@erasmusu.com

Notwithstanding that the Company is not obligated to conduct a general supervision of the User Content, the Company reserves the right to verify prior or subsequent to its dissemination the publications thereof and to modify or delete, total or partially and at any time, any User Content that, in its judgement, breaches these Terms or may be offensive, illegal or infringe on the rights of any parties.

Links to sites owned by other parties

The links in the Site will take you to sites owned by, or for which responsibility lies with, third parties other than the Company and are not the responsibility of Company which in no event undertakes to monitor or approve the content, services, products, data, files, products or any kind of material existing in such third-party sites. Therefore, the Company shall not be liable under any circumstance for the legality of the content of these sites, and everything that concerns the content of that link, especially with respect to the law, ethics, social mores and public security, shall be the exclusive responsibility of the third party.

Advertising on the Site

Third-party content, advertising, offers and promotions shown on the Site shall be the sole responsibility of the advertiser.

Intellectual Property

The Company is the owner or, where applicable, has the relevant licences to exploit the intellectual property of the Site and of the Services, as well as all of the content offered on the Site, including, but not limited to: the Site itself, text, photographs or illustrations, logos, trademarks, graphics, designs, interfaces or any other information or content, and the Services.

Unless expressly authorised, the User is prohibited from reproducing for other purposes, as well as distributing, transforming, creating derivative works of any kind, communication to the public, making available, mining, reusing or making any other use the Site or any of the Services or any parts thereof.

When the User stores or publishes any User Content, the User grants to the Company, who accepts, a non-exclusive, royalty-free, transferable worldwide licence (with right to sub-license to any third party), throughout the effective period recognised under the applicable regulations to:

  1. Access, use, host, reproduce, modify, transform, update, translate, publish, distribute, delete, include or make available the User Content, in whole or part, through the Site or the Services or through third-party sites with which the Company agrees the publication and making available of the User Content including, but not limited to for the commercial promotion and exploitation of the Site in any format and through any communication channel.
  2. The carrying out of technical or maintenance activities necessary for the fulfilment of the above
  3. .

The User guarantees that it holds all the necessary authorisations and rights on the User Content for its storage and publication through the Services and for the granting of the licence above. Therefore, the User shall hold the Company harmless from any infringement of third-party intellectual property rights that may occur due to the publication of the User Content on the Site.

Furthermore, the User authorises the Company to publish and use in accordance with these Terms his user name in relation to the User Content published.

In the event of any claim related to User Content published through the Site or the Services, you may contact the email address info@erasmusu.com or use the reporting systems indicated on the Site or in the Services.

Responsibility

The User acknowledges and accepts that he uses the Site and the Services at all times at his own risk and under his own responsibility, and thus the Company is not liable for any misuse, abuse or use contrary to these Terms that may make thereof.

The User shall be responsible for any damages to the Company arising as a consequence of his use of the Site and the Services in breach of these Terms and undertakes to hold the Company and its managers and staff, agents and representatives harmless from any liability they may incur as a result of such breach by the User.

The Company does not guarantee the availability and continuity of the operation of the Site and the Services, or their reliability, accuracy or correctness or their usefulness for a specific purpose or activity. To the extent permitted by applicable regulations, the Company excludes any liability for damages of any nature that may result from this.

The Company is not liable for the damages that may arise from, including, but not limited to, the following:

  1. Interruptions, viruses, failures, interference, omissions or disconnections from the electronic system, the communications system or its equipment for reasons unrelated to the Company.
  2. Delays or blockages in the use of the Site and Services due to deficiencies or overloads in Internet, in the lines or in the electrical or communications systems.
  3. Actions of third parties.
  4. The impossibility of accessing the Site or the Services due servicing or updating work.
  5. Any other situation outside the control of the Company.

Save for wilful misconduct, and in cases in which due to the specific circumstances of the User involved or the nature of the matter, applicable law provides that liability cannot be limited by agreement, use of the site, and the services is at the User’s sole risk and Erasmusu shall not be liable for any damage of any kind caused to the User as a result of using the Site or the Services.

Regarding the User’s Content, the Company acts exclusively as a provider of a service consisting of allowing the Users to store and publish such User Content. Liability for the storing or publishing in the Site of the User Content or any other information, data, text, software, sound files, pictures, graphics, videos, news or other materials included in the Site, lies exclusively in the User who stores or publishes the relevant content, except in the specific circumstances provided by applicable law.

The embbeding of links on the Site or Services does not imply any relationship, recommendation or supervision by the Company of the linked website and accordingly, the Company does not accept any liability in relation to the content of any linked website except in the specific circumstances provided by applicable law.

Erasmusu's Services

1. Premium accounts

"Premium accounts" are User accounts on Erasmusu with special privileges. Users that contract this service (hereinafter, "Premium Users") may contact other Users that have published adverts of any type (accommodation, work or any other time) during the period of the contract.

The prices, contract periods and payment methods for these Premium Accounts shall be indicated in the relevant section on the Site. The prices shall be shown with the VAT already included.

Premium Users may also contract the Service under the "subscription" modality, so that the term initially chosen shall be automatically renewed for the same periods. The Premium User, however, may cancel his subscription at any time in his personal area ("Edit Profile" section in your account menu) or by getting in contact directly with the Company, which makes the following email address available for this purpose: info@erasmusu.com

Once the Premium User has requested contracting the Premium Account, the provision of the Service begins, which is already understood as being received by the Premium User, so the right of withdrawal is not applicable.

2. Booking of Accommodation

Booking accommodation is a service that Erasmusu offers to Users who want to book accommodation in advance, (for this purpose, hereinafter "Accommodation User") from other Users publishing adverts for accommodation on the Site and that accept their advance booking (hereinafter "Accommodation Provider").

Any Accommodation User wanting to use this service shall pay one month's rent in advance (the "Booking"), which shall be that expressly indicated by the Accommodation Provider in the advert published, with the Company applying an amount as a service commission (the "Service Commission"), information on which shall be provided prior to the contracting of the Booking. The Accommodation User agrees not to circumvent or attempt to evade the payment of the Commission Service. The Accommodation User will find, after the initial accommodation selection procedure, a section set aside for making the Booking, with the amounts appropriately detailed and with the VAT for the Service Commission already included. He will find also the payment methods valid at each time. The Company shall temporarily hold the Booking in the Supplier's name.

When making a reservation, the Accommodation User will be asked to provide either to us or to one of our payment solutions providers with the billing information, i.e., the name, address and billing details for the payment method. The Accommodation User agrees to pay us the amount of the Booking and the Service Commission in accordance with these Terms through one of the forms available on the payment platform at each time). By means of this document, the Accommodation User authorises us to collect these amounts through the modality of payment stated on the Booking request, either directly or indirectly, through one of our online payment solutions providers.

The Accommodation User authorises us to store the information indicated in his payment method and to charge him with the amounts that apply as set out in these Terms.

Notification of the accommodation Booking shall be made to the Accommodation Provider via email. Within two working days, the Accommodation Provider may accept or reject the Booking. Should it be rejected or not expressly approved, the Company shall suggest other available accommodations to the Accommodation User. Should the Accommodation User not agree, the Company shall return all amounts, except bank commissions or differences arising from exchange rates that are applicable.

The Accommodation Provider must be available to respond promptly to requests made on the Site. Should this not be possible, he must temporarily suspend the advert. We reserve the right to suspend adverts or cancel Bookings in the event that, at our exclusive discretion, a Accommodation Provider does not interact properly and causes one or more Accommodation Users to have doubts about the fulfilment of a pending Booking.

If the reason for the rejection were due to the unavailability of the accommodation, the Company shall allow the Accommodation Provider to offer to the Accommodation User other accommodation it may have published on Erasmusu, provided that the characteristics are similar to or resemble that originally chosen by the Accommodation User. The Accommodation Provider undertakes, should the Accommodation User accept the change, that this shall be done through the Site. It is totally prohibited for the Accommodation Provider to request a payment to be made through channels outside the Site or to make available other possible accommodation that had not been previously uploaded to the Site.

The Site contains adverts provided by the Accommodation Providers. The Company is not responsible for the content of these adverts as it merely facilitates access to such content as a service to the Accommodation User. All Bookings made by the Accommodation User shall be made using Erasmusu and the subsequent rental contract shall be concluded directly with the Accommodation Provider. Each contract shall govern the right of the Accommodation User to occupy and use the property. The Company shall not propose nor be a party to any rental contract, and it is the responsibility of the Accommodation User and the Accommodation Provider to ensure the legality and suitability of such contract to their interests, and the Company shall not assume any liability with respect to the Accommodation User regarding the availability of accommodation or compliance by the Accommodation Provider or with respect to the Accommodation Provider for the fulfilment of the rental contract by the Accommodation User. We do not endorse, support or warrant the truthfulness, accuracy or reliability of the information that appears in the adverts of the Site or any opinion or other material published on the Site by third parties.

The non-conclusion of the rental contract between the Accommodation User and the Accommodation Provider is not sufficient condition for a potential return of the Booking, since signing this contract of rent will not be necessary for the Booking to be binding. Exceptionally, if the Accommodation Provider agrees to allow a cancellation, the Company shall return the Booking, if it still has it, deducting the Service Commission from it.

The Company assumes no responsibility whatsoever regarding the verification of the identities of the Accommodation Provider or of the Accommodation User. Although we encourage the Accommodation User and Accommodation Provider to communicate directly using the tools available on the Site, this does not guarantee the identity of the person with whom one is communicating. We recommend that Users take other reasonable steps to ensure the identities of the relevant Accommodation Provider/Accommodation User and of the accommodation, as well as of the relevant details of the Booking or Booking proposal. Our communication tools and payment gateways are essential tools that we offer to Users to protect them online. If the User does not use the tools we provide, the User shall be solely liable of any incident. In particular, the Accommodation User undertakes not to pay any Accommodation Provider via an instant transfer of funds and we recommend that you inform us in case any Accommodation Provider proposes this to you.

The amount paid for the Booking shall be paid to the Accommodation Provider in the terms set out in this section after confirmation by the Accommodation User of his arrival, two days after the expected entry and after notification by the Accommodation Provider to the Company of the Accommodation User's arrival. A commission, individually agreed with the Accommodation Provider in advance, shall be deducted from this amount (the "Accommodation Provider's Commission").

The Accommodation Provider appoints us as collection agents for the sole purpose of collecting on his behalf any payments made by the Accommodation Users for the Booking. The Accommodation Provider undertakes to provide the Booking and the accommodation to the Accommodation User as agreed as if it had received the funds directly from the Accommodation User. The fact of agreeing to be the Accommodation Provider's collection agents does not entail us assuming any liability for the acts or omissions thereof.

If the Accommodation Provider owes us or agrees to pay us an amount (as the result of bookings or for another reason), we can deduct that amount from the amount we must pay him. By making this deduction, our obligation to pay such amount to the Accommodation Provider shall be extinguished.

Some payment service providers may impose additional charges for the use of their services, which may include a deduction made from the payment that was made to the Accommodation Provider. We do not assume any responsibility for such charges or for the provision of third-party payment services or any faults that may occur. In particular, we are not responsible if a payment services provider decides to reject the Accommodation User's payment based on the assessment of risks it makes regarding the said Accommodation User. The Accommodation Provider may not demand any type of responsibility from us for the losses incurred as a result of the use of such services or solutions. If he needs assistance from customer service in connection with an online payment service, he must contact the relevant vendor to obtain help.

Once the Accommodation Provider has fulfilled the first Booking without incidents, in the following Bookings with the said Accommodation Provider, payment for the Booking shall be done immediately, once he submits proof to the Company of the signed rental contract.

The rest of the transactions and payments arising from the Booking, such as the security deposit, invoices for common expenses, or any other item, shall be the direct responsibility of the Accommodation User and the Accommodation Provider and shall be made directly between Accommodation User and Accommodation Provider without the intervention of the Company.

Once the Booking is paid, deducting the corresponding Accommodation Provider's Commission, any obligation of the Company's is extinguished and we do not assume any responsibility concerning the accommodation.

If the payment for Booking is never in the possession of the Company due to it having been retained and/or returned to the Accommodation User via any of the means of payment provided on the Site, the Booking shall be deemed cancelled, irrespective of whether the Accommodation Provider had accepted the initial Booking. The Company disclaims any responsibility in this case, since it means that no Booking whatsoever had been made. Furthermore, in case we cannot collect the Booking, the Company may carry out the appropriate actions and demand it from the User.

Save the unavailability of accommodation or the non-acceptance by the Accommodation Provider of the request for a Booking by an Accommodation User, once the Accommodation User has made the accommodation Booking and the Accommodation Provider has accepted it, the service shall be understood as provided, so the right of withdrawal does not apply. However, the Accommodation User may cancel the Booking (i) if the Accommodation Provider notified him after accepting the Booking of the unavailability of the accommodation; (ii) if the Booking is rejected by the Accommodation Provider (iii) if, during the Booking process, it is indicated that the accommodation provides a few days prior to the date of entry during which cancellation and a full refund is allowed or (iv) if the Accommodation Provider agrees to allow a cancellation and states this to the Company, in which case the Company shall return, if it is still in possession thereof, the Booking, deducting the Service Commission from it as the service is understood to have been provided.

However, the Company grants the Accommodation User the possibility of claiming the Booking, when any of these circumstances arises, if it is claimed within 24 hours of the date of scheduled entry date and the User has abandoned the accommodation before 24 have elapsed from the scheduled date of entry:

  1. An essential error in the address of the accommodation or a remote location with a distance greater than three hundred (300) meters.
  2. Essential differences in the description of the housing.
  3. Inclusion of false photographs in the identification of the dwelling.
  4. Existence of extra costs not included in the advert.

The meaning of "essential mistakes or differences" shall be determined at our sole discretion and, among other exceptions, does not cover the degree of cleanliness of the dwelling, minor differences between the location of accommodation advertised and the actual location thereof, the presence or availability of certain local attractions, or problems with the maintenance of facilities or services.

All these situations are described merely by way of an example, but are not limited thereto, and the Company may evaluate any other circumstances reported by the Accommodation User.

The return of the Booking shall be done directly by the Company, once it is provided with the evidence that backs up the reason for the claim. The Company shall make a full return to the Accommodation User if it receives sufficient evidence of bad faith, provided that the Booking is still in the possession of the Company. If the Accommodation User had already signed the Rental contract and the Booking had been transferred to the Accommodation Provider, both Parties must abide by what is stipulated in this contract, holding the Company harmless from all responsibility and the Accommodation User must claim any possible compensation necessary from the Accommodation Provider and in no case from the Company.

The Accommodation User may not request the Company a refund if he requested a counter-charge on his payment card or if he has opened a dispute with the payment service provider in relation to part or the entirety of the Booking.

Until the Accommodation Provider receives a request or booking for accommodation on Erasmusu and accepts, he undertakes not to publish or attempt to send his contact information (phone, email, external website, trade mark, profile or contact from any social network or messaging platform) to the Accommodation User whether via text in his adverts, private messages, photos, other account on Erasmusu (even when it is a Premium Account) or by any other means of communication. Likewise, the Accommodation Provider undertakes not to ask in any case for the payment of the Booking to be made in a way external to the Site. The Company reserves the right to delete the Accommodation Provider's account on Erasmusu if it detects a breach of these terms.

We have a contact email in which we will respond to any incident or any query on the Erasmusu's Booking System: info@erasmusu.com

APPLICABLE TO LANDOWNERS IN FRANCE

The Company provides the following details for information only which under no circumstances are intended to constitute legal advice of any kind, being the Accommodation Provider the party responsible for obtaining the necessary information related to the regulation applicable to his Accommodation. Should the Accommodation Provider have any doubts or require additional information, the Company suggests contacting the competent authorities of the municipality in which the property is located or a legal professional to obtain relevant legal advice.

Renting Accommodation in France:

In France, Accommodation available for rent, whether it be rented as an entire property or separately (by rooms), can be categorised as a primary or secondary residence, both being subject to different requirements in accordance with the applicable legislation:

  • Primary Residence.-
  • The primary residence is the one in which the Accommodation Provider resides for at least eight months (8), unless there are professional obligations, health reasons or reasons of force majeure impeding the duration of the stay. On the other hand, the secondary residence is the one in which the Accommodation Provider does not normally reside and therefore, it is not his place of residence.

    If, as an Accommodation Provider, you decide to rent your primary residence, it will be subject to the limitation of maximum rent equal to 120 days per year, and to the previous declaration or registration obligations laid down in Article L324-1-1 of the French Tourism Code. The aforementioned registration number (13 digits) must be published in the corresponding advertisement.

  • Secondary Residence.-
  • By its nature, the secondary residence can be rented as a housing to the Accommodation User, including seasonal and holiday use:

    • Renting a property to an Accommodation User for housing purposes is the typical form of rent, with duration no shorter than one (1) year or nine (9) months in case of students. It is regulated by the Law of 6 July 1989, amended by the ALUR Law from March 2014.
    • Renting a property for seasonal or holiday use falls into the category of “furnished accommodation for touristic purposes” (“aimed at temporary clients, without it being indicated as a place of residence, whose stay is characterised by rental in terms of days, weeks or months”) in accordance with Article L324-1-1 of the French Tourism Code.
    • In order to rent accommodation in this modality a series of administrative procedures must be carried out, among others, the aforementioned previous declaration or registration, in accordance with the indicated Article L324-1-1 with a consequent publication of the registration number (13 digits) in the advertisement of the property as stipulated in Article L631-7 and the following Articles of the French Tourism Code.

Before publishing the Accommodation advertisement using the Company’s services, the Accommodation Provider confirms, where appropriate, that he meets all of the previous declaration obligations related to the Accommodation before the relevant municipality and, where appropriate, has the required authorisations to offer it for rent in accordance with the provisions of Article L324-1-1 of the French Tourism Code and Article L631-7 as well as the following Articles of the French Construction and Housing Code.

The Accommodation Provider must provide the Company with the following documents:

  1. A sworn statement, in which the data provided is clearly stated; additionally, confirming that all of the legal requirements, that are required by the legislation in force to offer the Accommodation for rent, are met and, especially, in accordance with the provisions of Article L324-1-1 of the French Tourism Code and Article L631-7 as well as the following Articles of the French Construction and Housing Code.
  2. The declaration number provided by the municipality in which the Accommodation is located. The number should be published in the Accommodation Advertisement and presented to the authorities that might require it, in accordance with the obligations set forth in Article L324-2-1 of the French Tourism Code.

THE COMPANY DOES NOT ASSUME ANY LIABILITIES FOR THE BREACH OF LAWS, NORMS AND REGULATIONS APPLICABLE TO THE ACCOMMODATION PROVIDER WHO IS RESPONSIBLE FOR THE VERACITY AND ACCURACY OF THE INFORMATION PROVIDED WITH RESPECT TO HIS ACCOMMODATION.

The Company reserves the right to remove the Provider's Accommodation from the Platform at any time and without prior notice, if the Company considers that the Accommodation does not comply with the applicable regulations at all times, as well as to request the information that the Company deems necessary at any given moment to verify the fulfillment of the obligations by the Accommodation Provider.

The Accommodation Provider undertakes to collaborate with Erasmusu at all times, promptly providing the information required by the platform, as it is itself, in the same way, a party regulated by the Law.

In the event of failure to provide the requested information to Erasmusu by the Accommodation Provider, especially the registration number for its publication in the associated advertisement, Erasmusu reserves the right to set the minimum stay of a year, or 9 months for students, until the aforementioned registration number is provided.

Moreover, the Company informs that the Users who use the Platform or the Application, regardless of their place of residence or establishment, must declare all their income earned as a consequence of using the Company’s services to the appropriate authorities, in a manner and time established for this by the respective regulations.

To make the Accommodation Providers, who use the Company’s services, aware of all of the obligations related to the competent supervisory authorities in respect of taxation, social security and sanctions that may apply as a result of failure to meet these obligations, the Company makes available to the users the following information about the requirements arising out of renting an accommodation related to:

Updates

The Company may update, modify or eliminate the information contained on the Site at any time, including these Conditions, so it is recommended tho consult it on a regular basis, in case of doubt.

Applicable Jurisdiction and Legislation

Relations with Users, arising from the provision of services contained on the Site and the use of the Services, are subject to Spanish legislation and jurisdiction unless there is another compulsory regulation. For any dispute, unless when deemed consumers, the Users and the Company shall be subject to the courts and tribunals of Murcia.

Privacy and Cookies Policy

1. Protection of Personal Data

Pursuant to the provisions of the Spanish Organic Law 3/2018 of December 5, on Data Protection and Guarantee of Digital Rights and the Regulation (EU) 2016/ 679 of the European Parliament and of the Council of 27 April 2016 (hereafter RGPD) we hereby inform that the personal data provided will be be incorporated into Database owned by:

COKIDOO STUDIOS, S.L. (hereinafter ERASMUSU) with Tax ID Number ES9B73614364 and postal address: C/ Fernando Alonso Navarro 12, 1º, 30009 – Murcia - Spain; with phone number +34 694 472 462 and e-mail address: info@erasmusu.com.

Rights: As a user you have the right of access, to rectification, erasure, restrict processing and to portability of your personal data, which you can exercise by sending a written request, accompanied by a document confirming your identity, to the aforementioned postal address or by sending an email to legal@erasmusu.com. We also inform that you have the right to lodge a complaint with the Spanish Data Protection Agency.

ERASMUSU will collect the following data provided by the User:

  • CHAT: used to assist users in resolving questions related to the services provided by ERASMUSU. Unregistered users’ data received via chat is not re-used.
    Collected data: email address.
    Purpose: to reply to the requests for information related to the services provided by ERASMUSU that the user sent via this form of communication.
    Storage limitation: the data will be stored until a request for deletion is received from the the User. Once the data is erased it will be kept blocked for a period of six years at the disposal of Public and Justice Administration for the purposes of dealing with any potential liabilities arising from its processing.
    Lawful basis: based on the consent granted to ERASMUSU in order to provide the assistance requested by unregistered users. In case of registered users, based on the existing legal relationship.
  • REGISTRATION form: to use the services provided by ERASMUSU and to enable the users to access all of the website’s content.
    Collected data: name, surname, email address.
    Purpose: to register the users who are looking for some of the contents published by ERASMUSU.
    Storage limitation: the data will be stored until a request for deletion is received from the the user. Once the data is erased it will be kept blocked for a period of six years at the disposal of Public and Justice Administration for the purposes of dealing with any potential liabilities arising from its processing.
    Lawful basis: on the basis of the provided consent, ERASMUSU is entitled to process the data that the User provides via the contact form.
  • REGISTRATION OF LANDLORDS/PROPERTIES: managing registration requests received in different ways from those landlords who decide to request services provided by SPOTAHOME.
    Collected data: name and surname, ID card, type of rent (renting the entire property or by rooms), property’s address, monthly rent, amount of deposit, minimum stay, phone number, email address, number of managed properties. Moreover, the invoicing data will be provided, as well as the rules and other optional data provided by the landlord, such as the accepted payment methods, time schedules for check-ins and check-outs, information on whether smoking and pets are allowed, whether bills and tax costs are included in the rent or other optional preferences. Information regarding the landlords’ properties.
    Purpose: to enable the landlords to register and advertise their properties on the ERASMUSU website and then manage their portfolios and contracts.
    Lawful basis: the legal relationship for the provision of services.
    Data disclosure: once the booking request is accepted by the landlord, his contact details will be provided to the tenant.
    Storage limitation: the data will be stored for the time necessary to deliver the service or until we are requested to erase the aforementioned data. It will be kept for the time necessary for the purpose of processing, and once it is fulfilled it can be stored for a period of six years at the disposal of Public and Justice Administration for the purposes of dealing with any potential liabilities arising from its processing.
  • BOOKING REQUEST FORM: to book the property that the user wants to rent.
    Collected data: city, name, surname, phone number, date of birth, sex, nationality and the reason of stay. Details for making the payment. Optional data: additional information.
    Purpose: to help the user to book an accommodation adapted to his needs.
    Lawful basis: the legal relationship for the provision of services.
    Data disclosure: we will transfer the User’s data to the owners of the accommodation that the User has booked.
    Storage limitation: the data will be kept until the user rents the desired property or until we are requested to erase the aforementioned data. It will be stored for the time necessary for the purpose of processing, and once it is fulfilled it can be stored for a period of six years at the disposal of Public and Justice Administration for the purposes of dealing with any potential liabilities arising from its processing.
  • INVOICING CLIENTS: to manage the process of invoicing the lessors and lessees.
    Collected data: name, surname, ID card or registered name, Tax ID Number and account number.
    Purpose: to manage the processes of invoicing the landlords and tenants.
    Lawful basis: the legal relationship for the provision of services.
    Storage limitation: the data will be kept until the termination of the contract or until we are requested to erase the aforementioned data. It will be stored for the time necessary for the purpose of processing, and once it is fulfilled it can be stored for a period of six years at the disposal of Public and Justice Administration for the purposes of dealing with any potential liabilities arising from its processing.
  • POST-BOOKING SERVICES: to assist, mediate and resolve any issues that may occur at the beginning of the lease agreement.
    Collected data: comments, requests and complaints reported by ERASMUSU’s own clients.
    Purpose: to assist, mediate and resolve any issues or problems that occur after the property is rented and to avoid fraud situations.
    Lawful basis: the legal relationship for the provision of services.
    Data disclosure: the data will be transferred between the landlords and tenants to support incident handling.
    Storage limitation: the data will be kept until the termination of the contract or until we are requested to erase the aforementioned data. It will be stored for the time necessary for the purpose of processing, and once it is fulfilled it can be stored for a period of six years at the disposal of Public and Justice Administration for the purposes of dealing with any potential liabilities arising from its processing.

Common information regarding the data collected on the Website mentioned in the previous sections.

Beneficiaries: The transfer or disclosure of the data will take place in relation to the provision of services by third parties, such as processors with whom ERASMUSU has signed appropriate Data Processing Agreements and whom ERASMUSU has verified in terms of providing appropriate safeguards in order to implement appropriate technical and organisational measures, in such a manner that the processing meets the requirements of the GDPR and to ensure the protection of the rights of the data subjects.

Your personal data specifically needs to be transferred or disclosed, for reasons related to the provision of services, to another entity of our business group, SPOTAHOME S.L.U, as well as to other entities which help us with various service-related matters. Some of our suppliers include the following: (i) Entities providing data processing services; (ii) Entities providing storage services; (iii) Entities providing services related to conducting surveys or market studies; (iv) Authorities or public bodies for the exercise of their functions.

Most of our suppliers are established within the European Economic Area or outside of the European Economic Area, those however, guarantee an adequate level of protection compliant with the European Commission’s provisions. On exceptional basis we may also use suppliers outside of the aforementioned area, in which case, standard contractual clauses approved by the European Commission are signed.

ERASMUSU recognoises the User’s right of access, to rectification, erasure, restrict processing and portability of his personal data. The User is also protected by the right to withdraw his consent for the data to be processed by ERASMUSU and has the right to lodge a complaint with a supervisory authority.

The User may exercise these rights at any time by sending a notification, accompanied by a document confirming his identity, with the right to be exercised expressly stated. The notification shall be sent to the attention of ERASMUSU to the address hereinabove indicated or to the email address: legal@erasmusu.com.

ERASMUSU has adopted necessary technical and organisational measures to guarantee the safety and integrity of the data, as well as to protect it from being altered, lost, processed or accessed in an unauthorised way.

The User explicitly accepts the content of the legal notice that regulates the provision of the services.

The data requested in different fill-in forms of the Website is strictly necessary to meet the User’s request and it is submitted by the User on a voluntary basis. The refusal to provide the data marked as obligatory will impede the service from being delivered or will result in the lack of access to the services for which the data was requested. The data can therefore be voluntarily submitted in order to enable the best possible service delivery. In case of disclosing a data belonging to a third party, the User undertakes to inform the third party about the content of this Privacy Policy.

The User undertakes to forward to ERASMUSU any change and correction of his personal data as soon as possible, so that the information included in the ERASMUSU Activity Records remains updated at all times.

By virtue of legitimate interest of ERASMUSU, the User’s personal data may be used for the establishment or maintenance of business relationships by any means, including electronically, so as to inform about ERASMUSU’s products and services of interest, with the possibility to oppose to such processing of the data for commercial purposes at any time, by sending an email to the following email address: legal@erasmusu.com

Updated on: 21 December 2018

All rights reserved.

2. Cookies

In compliance with existing regulations, Erasmusu would like to provide you with information regarding cookies that are used on our web portal. In what follows you will find a detailed explanation of what cookies are, why we use them, a list of our cookies and information on how their settings can be changed and, if necessary, how to disable them.

What are cookies?

Cookies are small pieces of text that are stored on your computer, tablet, smartphone or any other device that allows you to browse the Internet when you are visitng certain web pages. Their main objective is to recognise the user every time he visits the Web Page and also to improve the quality of the browsing and to provide better service.

What do we use cookies for?

Cookies are essential for the functioning of the Internet and in Erasmusu we use them to make the browsing on our website easier and to improve the efficiency and personalised approach of the services that we offer. In no case cookies can damage your device. What is more, if you enable them in the settings of your browser, they will help us to detect and resolve any possible errors and will let us know about the performance of our website.

What type of cookies do we use?

In the following section, you will find a list of cookies that we use. Please bear in mind that certain cookies may appear in more than one category.

  • By the cookie’s owner:
    1. First-party cookies: these cookies are managed by the domain the user is entering and whose services the user requests.
    2. Third-party cookies: these cookies are sent to the user’s device by domain other than ours that is managed by other collaborating entity.
  • By the time the cookie is stored:
    1. Session cookies: these cookies remain on the device the user is navigating with only as long as the session lasts and disappear automatically when the browser is closed.
    2. Persistent cookies: these cookies stay on the device the user is navigating with for a minimum time necessary to fulfil their function. The information on how long these cookies last and when they expire can be found in your browser’s settings.
  • By the cookie’s function:
    1. Technical cookies: these cookies allow the user to browse our website and to use different options and services that it provides. In this way, they allow the user, for example, to identify the session, remember the items of an order and to finalise the purchase process.
    2. Analysis cookies: these cookies, handled either by us or third-parties, provide us with statistical data on users’ activity on the portal. They do not allow to identifiy the users as the collected data is anonymous and is used exclusively for statistical purposes to improve the products and services that we offer.
    3. Customisation cookies: once the user accessed the service, these cookies allow us to store information about the IP address of the connection, preferences, language selected by the user, type of navigation used to access the service, regional settings, etc. in order to create a profile based on your browsing habits and show you personalised content and offers that you might be particularly interested in.
    4. Advertising cookies: these cookies are stored by third-party companies that manage spaces advertising Erasmusu and which the users access. These cookies allow us to measure the efficiency of our advertising spaces.
    5. Behavioral advertising cookies: these cookies store information on the users' behaviour which is obtained by continuous observation of their browsing habits which allows us to develop specific profile and show advertisements adapted accordingly.

COMPANY

NAME

WHAT IT’S FOR

EXPIRY DATE

.google.com

APISID

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

HSID

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

PREF

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

SAPISID

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

SID

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

SIDCC

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

SSID

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

1P_JAR

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

LSID

These cookies are used to store user preferences and user information. They connect to the user’s Google account when the user accesses its services again. As long as the session remains active and the user uses plug-ins on other websites like ours, Google will use these cookies to improve the user’s experience.

Up to 2 years

.google.com

NID

These cookies are used by Google to store user preferences for advertising purposes.

Up to 2 years and six months

.google.com

OTZ

These cookies are used by Google to store user preferences for advertising purposes.

Up to 2 years and six months

Erasmusu

Google Analytics (_ga)

These cookies are used to distinguish users.

Up to 2 years

Erasmusu

Google Analytics (_gat)

These cookies are used to distinguish users.

Up to 2 years

Erasmusu

Google Analytics (_gid)

These cookies are used to distinguish users.

Up to 2 years

Facebook

datr

This security system called “Delta”, used by Facebook, verifies at every login whether the user’s account is not being used in a fraudulent way by a third-party.

Up to 3 years

Facebook

fr

Facebook uses this cookies to track users, who are not connected to Facebook, for advertising purposes.

1 year and three months

Facebook

Reg_ext_ref

These cookies provided by Facebook are established when a user logs in or uses the service. It allows the user to make comments or share an article through the social network.

Session

Facebook

reg_fb_gate

These cookies provided by Facebook are established when a user logs in or uses the service. It allows the user to make comments or share an article through the social network.

Session

Facebook

reg_fb_ref

These cookies provided by Facebook are established when a user logs in or uses the service. It allows the user to make comments or share an article through the social network.

Session

Tawkt

_cfduid

Allows the functioning of chat assistance.

1 year

Tawkt

ss

Allows the functioning of chat assistance.

2 years

Hotjar

_hjIncludedInSample

Hotjar Cookie. This session cookie is set to let Hotjar know whether a specific visit is included in the sample which is used to generate funnels.

1 year

Hotjar

_hjClosedSurveyInvites

It impedes the Hotjar Survey from reappearing if it has already been closed.

2 years

Hotjar

_hjDonePolls

It impedes the Hotjar Poll from reappearing if it has already been filled in.

3 years

Hotjar

_hjMinimizedPolls

It allows the poll to stay minimised when the visitor navigates through the site.

4 years

Hotjar

_hjDoneTestersWidgets

It impedes the form from reappearing if it has already been filled in.

5 years

Hotjar

_hjMinimizedTestersWidgets

It allows the form to stay minimised when the visitor navigates through the site.

6 years

Hotjar

_hjDoneSurveys

It impedes the Hotjar Survey from reappearing if it has already been filled in.

7 years

Google

__gads

Targeting/Advertising

1 year

Tradedoubler

Tradedoubler

Management of affiliates

1 year

Criteo

userHashedEmail

Identification of users

1 year

How to disable Cookies or change their settings?

You can enable, block or delete cookies installed on your device by changing the settings of the browser installed on your computer. To find out more about how to block cookies, follow the links below:

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, please check Microsoft’s support or your browser's Help section.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, please check Mozilla’s support or your browser's Help section.
  • Chrome: Settings -> Show Advances Settings -> Privacy -> Content Settings. For more information, please check Google’s support or your browser's Help section.
  • Safari: Preferences -> Security. For more information, please check Apples support or your browser's Help section.

If you have any doubts regarding how we use cookies or in terms of their settings and your consent withdrawal, you can contact us by sending an email to legal@erasmusu.com.

Update Date: 24th May 2018

© SPOTAHOME, S.L.U. 2018

All rights reserved.


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