Cutomer Success Internhsip | Student jobs Brussels

Cutomer Success Internhsip

  • Company name or name of the person in charge: Obelis Group SA
  • Job vacancy: Cutomer Success Internhsip
  • Number of vacancies: 1

Obelis s.a is a quality driven, service-oriented company, with over 30 years of experience in EU Regulations. Providing consultancies on medical devices, cosmetics and other consumer goods - we believe in making manufacturers better through compliance and making safe products available on the market.

Our Vision: “We create compliance for safer markets.”

Our Mission: “To be the consultant of choice, by shaping the compliance industry and providing the most effective compliance process.”

 

Role and key responsibilities will be:

  1. Provide professional, high level and smooth (internal & external) client service;
  2. Support various tasks associated with the Customer Success Department at the highest level
  3. Follow up on tasks assigned to you
  4. Contribute to the implementation of ISO
  5. Provide ad-hoc assistance to the Unit
  6. Participate in Obelis events

Here you can see the main tasks in the department:

  • Manage and archive clients documentation.
  • Collect clients feedback.
  • Follow-up order forms.
  • Promote Gold Packages.
  • Respond clients queries by email and by phone. 

Requirements

  • Bachelor/Master degree preferably in Business, Economics or similar.
  • Previous professional experience in Customer Services is an advantage.
  • Fluency in English (written & oral); Any other language is a plus.
  • Confident user of Microsoft Offfice.
  • Your are a fantastic team player, inspire peers and communicate clearly and effectively.
  • Quick learner and self-motivated for small and big tasks.
  • You have high adaptability, flexibility and commitment supported by a positive ‘can-do’ attitude.
  • Attention to detail and organize workload efficiently to meet deadlines with high quality results.
  • Willing to learn and grow continuously.

Internship terms and conditions

 ·       Location: Brussels

 ·       Period: 6 months with possibility to extend and apply for a permanent position

 ·       International full time paid internship within a vibrant working environment

  




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