How can we help you?
Advertising on Erasmusu
- I’m a business enterprise and I want to attract students to my service or product
If you want to appear on our banners, newsletter, Twitter and Facebook pages, infomercials, etc... write to us and we will help set up your campaign.
Accommodation ads or job offers
- I want to publish an accommodation ad or a job offer
- I’m having problems trying to publish my ad
Make sure your description is longer than 300 characters. Also, check carefully that there are no other error messages in any of the form fields or missing fields. Remember that no emails or phone numbers are allowed in the title or text fields.
Important! If you are using Internet Explorer, please try Firefox or Chrome instead. Erasmusu is optimised for these browsers.
Once you’ve checked all of the above, please try again. If you are not logged in, the first thing you will see is a screen allowing you to log in or register a new Erasmusu account:
- Publish an accommodation ad
- Publish a job offer
- Publish my roommate profile in order to find accommodation
If you are still having problems, please contact us and we will help you:
- I want my contact details to be visible in my ad
You need to be a Premium Member to display visible contact details as well as receiving the contact details of anyone interested in your ad.
Becoming a Premium Member is optional. Whenever a new student shows interest in your ad, you will receive an email notification. You can therefore wait until a significant amount of interest has built up and then upgrade to a Premium account. Students with Premium memberships will be able to see your contact details too.
- I want to contact the owner of an ad
Click "Contact the Advertiser" in the ad that interests you. If you or the owner have a Premium membership, you will be able to see the contact details. If neither you nor the owner are Premium members, you will see a section where you can upgrade your account to Premium.
Add a missing university or city
I've found a city or university that is not in Erasmusu
Please, send us the name of the city or university and we will add it as soon as possible. Also, feel free to send a link to a certain Wikipedia page or a website with more information that will help us with the process.
- I want to register without using Facebook
You can register without using Facebook here.
- I haven’t received my confirmation email and I want to validate my account
Please check your email’s spam folder. You can also log into Erasmusu and resend the confirmation email.
If the email is not there, your email provider may be blocking emails from Erasmusu. This usually happens, for example, if you are using a University email address.
If you can not validate your account in any way, write to us and we will validate your account manually:
Setting up my account and my email notifications
- I want to change my email address
Contact us indicating your current email address in Erasmusu and let us know the new email address that you would like to use from now on and we will help you in the process:
- I want to change or recover my password
You can do this here. Remember to check your emails in order to confirm the password change. If you cannot find the email, check in your spam folder.
- I want to stop receiving email notifications
You can edit your email notifications from the Edit Profile section.
- I want to contact a university
We don’t have any University contact details, sorry. Try a Google search or perhaps post your question on the Erasmus Forums.
- I want to receive information about a certain grant, scholarship or mobility program
We don’t have any updated information about scholarships, sorry. Try a Google search or perhaps post your question in the Erasmus Forums.
- I want to receive information about a certain Erasmus destination
Ok! We have information on all destinations, provided to us by Erasmus students from around the world. Just go to the Erasmusu Main Page and use the search engine in order find different cities, countries or Universities.
- I want to deactivate my account
You can disable your account from the Edit Profile section (check out the bottom of the page). You will no longer receive emails and other users won't be able to contact you. If you want to completely eliminate all your data and your contributions from the site, please write to us:
- I don’t want my name to appear on Google
You can change your name on Erasmusu and use an alias. You can do this from the Edit Profile section.
Remember that it could take some time. Internet search engines like Google store pages that they visit. This means that you could still appear in old search results, even if they no longer exist. After time, and depending on the search engine, the results will be updated.
- I need help for a different reason than the previous one
We provide support in English and Spanish: