Social Media Moderator

Ideal Candidate

- Bachelors' degree (preferably Marketing or English Language)
- Excellent English skills (written and spoken)
- Excellent skills in Spanish and/or Portuguese considered an advantage
- Great attention to detail
- Able to work independently and from home (access to well functioning computer and Internet)
- High integrity and great work moral
- Genuine interest in social media
- Good knowledge of international pop culture and current events
- Flexible schedule and able to work evening shifts;

- Swedish language knowledge can be considered a plus;

Job description

The work includes community management of brand pages on different social media channels:
- Spotting trends and potential risks for social media crisis
- Analyzing different tones in written language (is someone joking or being aggressive?)
- Responding to customer inquiries
- Removing spam
- Escalating comments in need of attention

The work is performed from home and the compensation is competitive.

Company details

BrandBastion is a company specialized in digital reputation management and we are looking for a full-time social media moderator. As social media lives 24/7 we have team members in several different countries and schedules are organised so that we offer our service 24/7/365. The company is a growth company so there are a lot of opportunities to in addition to moderation get involved in other parts of the company such as in operations and marketing.